How-to: Write a Proper Business Letter

Let’s break those down into the main elements, in top-to-bottom order:

Your Address

• Your address, also known as the “return address”, should come first. (Note that this applies when using standard plain paper. If you have letter headed paper, you should omit this.)

123 Acacia Avenue
Newtown
Anywhere
AN 98765

Your return address should be positioned:

• On the left-hand side if you’re using full block format
• On the right-hand side (tab across, rather than right-aligning) if you’re using modified block format

Why put your address?

• Even if the recipient has your details in their address book, you want it to be as hassle-free as possible for them to reply – you’re likely to receive a speedier response.

The Date

• Directly beneath your address, put the date on which the letter was written:
  -- To avoid any confusion, especially if you are writing to a business abroad, it is best to put the date in word rather than number form, and you should omit the “th”.
  -- The date should be positioned on the left-hand side, for full block format and for modified block format

Why put the date?

• It’s standard practice to include the date on which the letter was written. Correspondence is often filed in date order. It makes it much easier for the recipient to send a timely reply, and easier for you to chase up an answer if necessary. eg. “In my letter of May 15…”

Reference Line

• You may include a reference line, starting with “Re:” This is often used when corresponding with large companies, or when applying for a job. The reference line can either appear beneath the date, OR beneath the recipient’s address.
• If you use a reference line, you should usually omit the subject line.
• The reference line should be left-aligned for both full and modified block formats.

Why put a reference line?

• You should use a reference line if the recipient has requested specific information, such as a job number or invoice number, or if you’re replying to a letter. This makes it easier for the recipient to get a speedy response to you.

Recipient’s Name and Address

• Beneath this, you should put the name and address of the person you’re writing to, just as it would appear on the envelope. If you’re using a window envelope, this should be aligned on the page to show through the window – but even if it won’t be visible until the letter is opened, it should still be included.
• The recipient’s name and address should be positioned on the left-hand side, for both formats.

Why put their address?

• If you’re writing to someone in an office, it probably won’t be them who opens the post. An administrator is likely to do so – and letters may be separated from their envelopes at this stage. Particularly if there are multiple departments within one building, or if you are starting your letter “Dear Bob”, a name and address ensures your letter reaches the correct recipient.

The Greeting

• After their address, you should leave a line’s space then put “Dear Mr Jones”, “Dear Bob” or “Dear Sir/Madam” as appropriate. Follow this with a colon.
• The greeting, sometimes called the “salutation”, should always be left-aligned.

Why put a greeting?

• Business letters are a formal type of writing, and it’s considered polite to start with a greeting. Although you can get away with starting emails “Hi” or “Hello”, letters follow more conservative conventions.

The Subject

• Optionally, you may wish to include a subject for your letter. This is becoming more common, perhaps as people have become used to the subject lines of emails. If you do put a subject line, it should be in uppercase, directly below the “Dear name:”
• The subject (if you include one) should be left-aligned for full block format, but can be either left aligned or centered for modified block format.

Why put the subject?

• It’s a good idea to include a subject so that the recipient can see at a glance what the letter refers to. Try to be succinct but include as much information as possible, eg. “Funding application from Joe Bloggs, candidate 222-456”.

The Text of Your Letter

• Now, finally, you can write the main body of your letter. Your text should have:
• Single-spacing between lines
• A blank line (NOT an indent) before each new paragraph
• (And, of course, you should conform to all the usual rules of grammar, punctuation and spelling: for example, ensuring that you start each sentence with a capital letter, and finish with a full stop.)

Why leave blank lines?

• In the business world, it’s standard practise to put a blank line between paragraphs. This helps to break up the text on the page and make it more readable.

The Closing

• After the body of text, your letter should end with an appropriate closing phrase and a comma. The safest option is “Yours faithfully” (when you don’t know the name of the person to whom you are writing, ie. when you began “Dear Sir/Madam”) or “Yours sincerely” (when you do know their name). If you are already acquainted with the recipient, it may be appropriate to use a phrase such as “Best regards”, “With warmest regards”, or “Kind regards”.

The closing should be:

• Left-aligned for full block format
• On the right (tab across so it matches up with your address) for modified block format

Why use these phrases?

• Although “Yours sincerely” and “Yours faithfully” might sound archaic, they are time-honoured ways to close a formal letter.

Your Name and Signature

• Put several blank lines after the “Yours sincerely,” or “Yours faithfully,” then type your name. You can optionally put your job title and company name on the line beneath this.

Joe Bloggs
Marketing Director, BizSolutions

• Your name and signature should be:
  -- Left-aligned for full block format
  -- On the right (tab across so it matches up with your address) for modified block format

Why leave a blank space?

• The blank space is so that, when you’ve printed the letter, you can sign it with your name. This is taken as proof that the letter really is from the person whose name is typed at the bottom. Sometimes, another person may sign the letter on your behalf. If this is the case, they should put the letters “p.p.” before their name, which stands for the Latin per procurationem meaning “by agency”.

Enjoy writing your letters, and use the examples above to help you with the formatting if you do get stuck.

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